The time is long past to get this done.”īut Legislators, while supporting the facility, balked temporarily last week to adding Day’s proposed $10 million to the construction budget − either through additional bonding or from the county’s contingency fund. “It’s only going to get more expensive with the delays. “The costs are what they are and they are not going down,” Day said of the five bids. A six-week bidding period for developers and contractors was just announced.ĭay said he's not pleased by the additional delay and noted the current shelter is archaic for the animals' health and on its last legs.

We always look for ways to improve the lives of the animals we represent and we take into account all suggestions from volunteers, staff, and adopters.County Executive Ed Day, center right, flanked by facilities director Bob Gruffi, Hi-Tor board president Debbie DiBernado and County Legislature majority leader Jay Hood ceremoniously break ground on the new Hi-Tor Animal Care Center facility in Pomona on Thursday, October 21, 2021.

We are working on a way to better serve the community with more responsive and better customer service. We have found ways to communicate with the staff and volunteers more. What significant change resulted from feedback? To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, How is your organization using feedback from the people you serve? How is your organization collecting feedback from the people you serve?Įlectronic surveys (by email, tablet, etc.), Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, We shared information about our current feedback practices.

Hi tor animal shelter surrende